Recently we had a few discussions on the FLOSS Manuals list about how to increase the quality of documentation for an open source project, and noted that quantity does not always increase quality. And someone noted that bad doc is worse than no doc at all! Naturally, I found parallels between the open source documentation […]
Elsewhere on the web…
I have neglected to excerpt and link to some of my posts from the Duo Consulting blog. I’ve taken a break from writing for them for a few months while finalizing my book, but looking back at these posts, I wanted to share them with my readers! So here goes. It Ain’t All Business: Using […]
How my 5-year-old sees web content

I had the funniest inquiry from my five-year-old son today. He said, “Mom, how does the computer know there are new Lego sets?” Now, I didn’t launch into a description of Document Engineering: Analyzing and Designing Documents for Business Informatics and Web Services even though Bob Glushko’s book is on our bookshelf. I had to […]