Technical writing with Continuous Integration and docs-as-code
I recently needed the assistance of Apple Care when my iTunes account went a little wonky. Long story short, I needed to disconnect my iTunes account from my credit card. The support rep was friendly, kind, and understanding. She worked pretty quickly within the system to get me what I needed. All in all, a […]
Engaging technical documentation isn’t written by Tina the Brittle Tech Writer. Who is she? She’s the technical writer in Dilbert’s engineering department. Tina believes any conversation within hearing distance is intended as an insult to her profession and her gender. She strives to maintain her dignity while surrounded by engineers who don’t have a proper […]
I’ve been immersed in Social Media Metrics working with LugIron since early 2010. Because of this recent immersion I took a nerds-eye view of the recent post on the MindTouch blog, The Most Influential Technical Communicator Bloggers. Pretty exciting to be in such esteemed company. Excellent to have a badge to display, check it out! […]