BMC is offering a discovery extension for the battery recall Wow, this discovery extension for Marimba is just what we were talking about last week when Facing the Dell laptop with a Sony battery recall… can a CMDB help? I think that our conclusion was, tracking that information in your CMDB without discovery doesn’t give […]
Seducing users to learn by reading the manual
Thought provoking post over at Creating Passionate Users — shiny slick seducing user manuals From a recent post by Kathy Sierra at Creating Passionate Users, “What if instead of seducing potential users to buy, we seduced existing users to learn?” I don’t really like the title of her post, which is Why marketing should make […]
Facing the Dell laptop with a Sony battery recall… can a CMDB help?
Determining how a CMDB could help the business with a recall like the Dell laptop with a Sony battery fire hazard So, was your laptop affected by the recent Sony battery recall? I have a Dell Latitude D600 and had to check the serial number but fortunately the battery number did not match those on […]