talk.bmc | Just Write Click

July 14, 2006 by annegentle

A web-form based DITA editor

Could this be the perfect storm for a DITA wiki? Written with just HTML, Javascript, DOM, and CSS, as far as I can tell, DITA Storm is a product that enables web-form-based DITA topic authoring and display. Go check it out, their web site has a lot more content now and you can even request […]

July 12, 2006 by annegentle

MSDN has a new wiki for Visual Studio

Microsoft has a wiki for end-user documentation for Visual Studio 2005 Cote tipped me off to a really fresh new wiki on MSDN for Visual Studio. It appears that they’ve compiled a lot of developer tips and tricks in scattered locations on the MSDN site, and this wiki is the initial move towards pulling it […]

July 11, 2006 by annegentle

Adobe’s stepping up their tech writer toolkit?

Is Adobe wooing the tech writer market? I’ll speculate freely about whether Adobe’s working on a tech writer workflow or toolkit, bouncing off of The Content Wrangler‘s prediction of a Technical Writing Suite from Adobe. (Thanks for the trackback enablement, Scott Abel!) And what a cool concept, a suite of tools that work together to […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]