Dennis Drogseth talks about a case study where the company threw out ITIL but kept their CMDB Just read an interesting article in Network World’s Systems Management newsletter, “The jury’s in on the CMDB, or is it?” From it, I’d like to pull out two ideas that caught my eye, one is “In fact, awareness […]
Controversial ITIL blog asks the reality check questions
Taking a look at the ITIL Skeptic and his links I stumbled across The ITIL Skeptic’s blog today, reading on digg.com. An entry about the seeming impossibility of creating and maintaining a useful CMDB (Configuration Management Database) as defined by ITIL was an interesting read. But I suppose one answer is, don’t make it a […]
How much markup is enough for a wiki?
The answer is, it depends I noticed that the MSDN wiki for Visual Studio has just three markup tags for content edits. It appears you get basically three tags: heading, body, and code. Now, in their case, they have strictly defined what they intend for users to enter in their wiki, which is intended to […]