Sometimes a combination of zoom in and zoom out lets you get the big picture out of lots of parts I’ve read or seen several items lately that are related to using pixel- or grid-based design for arts and crafts. It seems like pixel-based art is everywhere. Take a look at some drawings done in […]
Municipal wireless access
I love living in Austin even more now, they’ve added city blocks worth of wifi access Right before the World Congress on Information Technology commenced last week, Austin mayor Will Wynn pushed a big white button in front of a coffee shop downtown, and 28 wifi access points gave access to an area extending from […]
Best practices in technical communication for customer feedback
Many technical writers pride themselves in being customer advocates. What are some best practices for connecting with customers? For another part of an informal series about best practices in technical publications, I want to discuss customer interaction with writers and getting customer feedback about your technical documentation. How can technical writers ensure they are making […]