Today I found a counter argument to the previous post about how good product documentation makes the product worthwhile Earlier this week I posted about how good product documentation can sell a product, but today I came across “Manuals, conversations, and RSS” by CTO Sean McGrath, where he talks about playing “a well known IT […]
Product documentation can make a difference
In reading this article that compares Solaris to Linux, something caught my eye about the product documentation Yes, the quality of the documentation will be noticed when it stands above the crowd, and people will compare technical docs product to product. This article titled Solaris Review: Solaris Welcome Home! by Brandon Werner that I found […]
Moving from Books to Topic-oriented Writing
A report from JoAnn Hackos’ talk at the Central Texas DITA Users Group meeting January 2006 JoAnn Hackos is well known in the technical writing community and is a member of the DITA Technical Committee. Recently she wrote the article asking, Is DITA Going to Tip? which explores Darwin Information Typing Architecture (DITA) in the […]