talk.bmc | Just Write Click

November 9, 2005 by annegentle

Reading IT-related blogs

What are you reading on IT blogs? Ever feel like you have 100 channels but nothing’s on? I’m definitely feeling that way about television. Now that I have a TiVo®, though, my television viewing is sharply focused to just the content that I want to know about. I recently showed a co-worker of mine my […]

November 4, 2005 by annegentle

Darwin Information Typing Architecture – DITA (dih tuh)

Roundup of the DITA reading I’ve been diving back in to lately Here’s a rough grouping of some interesting articles I’ve been reading about DITA implementations lately. BMC has explored DITA implementations for both mainframe and distributed documentation, modeling the information for a couple of books. I’ve been looking at DITA case studies this week. […]

November 1, 2005 by annegentle

Exploring Geocaching

Back to the heart of this blog… exploring I want to write more about exploration, and specifically, I want to talk about Geocaching. Ever heard of it? Basically it’s like a high-tech scavenger hunt using GPS (Global Positioning System) units to track down coordinates, called waypoints, where other geocachers have placed a container full of […]

« Previous Page

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]