talk.bmc | Just Write Click

April 3, 2007 by annegentle

Tech writers are blogging and podcasting

There are a bunch of new tech writing-related blogs and podcasters that I’m excited to see Since I’ve been away on maternity leave since October 2006, I missed the arrival of techwritervoices.com,, all podcasts related to technical writing topics. Very exciting stuff, birthed the same month as my new baby! I had already stumbled across […]

March 29, 2007 by annegentle

My balancing act – a parenting personality with a professional personality

I must kick off my return from extended maternity leave with a gushing mommy post, I just can’t help myself I’m now the mom of two boys, one is three and a half, the other is just over five months old. They are truly brothers – the little one follows the big one around with […]

March 26, 2007 by annegentle

Thanks to all my guest bloggers

A note of appreciation for the guest entries on my blog I’m back from my extended maternity leave now, and I have to send out a huge note of thanks to all my guest bloggers. Their names and links are listed here, so maybe when you Google their name, they’ll have a blog entry on […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]