techpubs | Just Write Click

September 24, 2024 by annegentle

Try a GPT about “Docs Like Code” to ask questions

Great news! Now you can try one URL for a GPT all about “Docs Like Code,” and you can ask a chat agent questions based on the books Anne Gentle has authored, like Docs Like Code: Collaborate and Automate to Improve Technical Documentation and Conversation and Community: The Social Web for Documentation. I used Retrieval […]

July 23, 2023 by annegentle

Discipline and Diplomacy: Docs in the Open

In open source, all sorts of interesting connections happen. In open source documentation, an even more narrowly defined group of folks connect the dots for others. Recently I was interviewed by Mirantis, an OpenStack services startup, about my involvement with OpenStack documentation. They’re doing a series of interviews with the technical leads in OpenStack. We […]

April 28, 2023 by annegentle

GitHub for Managing Tech Docs

GitHub is a popular platform for software developers to manage their code repositories, collaborate on projects, and track changes over time. However, it is also a powerful tool for technical writers to create and manage documentation. In this blog post, we’ll explore the benefits of using GitHub for technical writing and share some tips for […]

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]