Here’s a report from the acceptance testing we’ve done to go from Author-it 4.5 to 5.x. I don’t know if anyone else had difficulty understanding the best migration strategy, but I thought I’d talk about my misunderstanding in case it helps others. At one point, we thought it might be a good idea to take […]
Social networking and generalizations
I’ve seen a few too many email blasts and blog entries with a lead that dramatizes social media with these sweeping generalizations about age groups using social software. The average age of Twitter users is 32, so any line about 30-40 year olds is plain wrong. The average age of Facebook users skews upwards due […]
Create your own innovation council
From Joann Hackos’ book, Information Development: Managing Your Documentation Projects, Portfolio, and People, Google Books shows this quote: Excellent information design requires exposure to design innovations in the community. As I finalize my work on a book about writing for the social web, including community, and integrating conversation, I can think of lots of ways […]