After a Q&A on the Facebook discussion page for my book, Sarah Maddox and I had an additional email exchange talking about the difficulties people face when using wikis for documentation. I believe that many wikis are in the range of “content management systems” or moving in that direction. But there are many difficulties in […]
Workin’ on a Content Farm
I finally did it, I wrote my first article for the Demand Studios content farm site, eHow. I wasn’t playing the part of a content farmer, though, but rather a farm worker, writing an article for little pay (compared to other rates I have earned as a professional writer). I signed up for Demand Studios […]
Focus on the User
I’ve published a long-ish article on the WritersUA site where I describe techniques for user assistance that let the user participate. It starts with simple techniques such as comments and moves towards community documentation efforts. Please read and share Putting the User in User Assistance. I’d love to hear what you think about these techniques.