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August 6, 2008 by annegentle

Author-it and indexing

If you do a search on the Author-it Yahoo Group about indexing, you will find a wide array of knowledge about some of the best ways to set up indexes especially when you have multiple deliverables. If you do a Google search for Author-it and indexing, you find out about the Author-it Xtend™ Indexing Service, […]

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August 1, 2008 by annegentle

Scriptorium’s Framemaker wiki – knowledge sharing, brain dumping, and learning

Honestly, Sarah O’Keefe’s blog entry describing the new Scriptorium wiki at wiki.scriptorium.com doesn’t do the content justice – there is really, really good stuff on that wiki! I’d love to see this wiki become a hub and community for Framemaker users whether you’re just starting out or you’ve been maintaining Frame source for years. Hightail […]

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July 21, 2008 by annegentle

Understanding the database implementation of Author-it

Author-it uses a SQL Server database to house all of the source material that make up your deliverables. You can export that database content to XML and publish to Word or HTML and other outputs, but the source is stored in a database. For locally-run databases (meaning that Author-it and the database are on the […]

Filed Under: Uncategorized Tagged With: author-it, AuthorIT, database, SQL, sql server

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More reading

Bubble graph showing sources of developer support data

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]

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