I attended the Open Help Conference in lush, green, over-20-inches-of-rain Cincinnati over the weekend and learned so much. I wanted to share my observations in a longer format than the 140 characters I used sporadically during the conference. First of all, if you want to read through the presentations, we’ve gathered them on the Open […]
Working at Rackspace with OpenStack
I’m finishing up my first partial week as a “Racker” – that’s what employees at Rackspace are called. I’m a special sort of a racker, a stacker, because I’ve joined the OpenStack team as the OpenStack Technical Writer. My wiki apprenticeship and open source documentation experiences with FLOSS Manuals gave me great training for this […]
Even More Technical Documentation Wikis
Last spring I wrote up a blog entry pointing out some additional technical documentation wikis to add to a list I had in my “Wiki-fy Your Doc Set” presentation. A recent Twitter request asking for technical documentation wiki examples brings me back to both lists to try to compile an even longer, more updated list. […]