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July 16, 2013 by annegentle

Openstack – The Terrible Threes?

I don’t know about you, but for my kids we suffered the terrible threes much more than any terrible twos. This week OpenStack, the open source cloud, turns three years old! Booyah! From where I sit, I can envision some boundary testing as we define OpenStack for certain. And possibly OpenStack will ask “Why?” constantly? […]

July 1, 2013 by annegentle

Book Sprint for OpenStack Security Guide

The legendary book sprint method has come through again! This past week in a bunker, I mean, secure location near Annapolis, a team of security experts got together to write the OpenStack Security Guide. I’m pleased as can be to have the privilege of sharing the epub with you here and now, the evening of […]

June 7, 2013 by annegentle

PyLadies Austin OpenStack Presentation

The lovely and talented Barbara Shaurette invited me to speak to the PyLadies Austin chapter last night and I readily accepted! I was quite nervous as I had not one but two demos to run, one of which involved running actual Python code. I took Ed Leafe’s Pyrax tutorial and got it running with my […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]