I like to think about the future of documentation, ruminating on future processes, interactions, and tools. Yet this past week at the OpenStack Conference I was faced with the reality of the future of documentation as a storage device for knowledge. A long-term storage device, as in, 20 years from now, people (scientists, to be […]
Observations from the Open Help Conference
I attended the Open Help Conference in lush, green, over-20-inches-of-rain Cincinnati over the weekend and learned so much. I wanted to share my observations in a longer format than the 140 characters I used sporadically during the conference. First of all, if you want to read through the presentations, we’ve gathered them on the Open […]
Playing with the Future of Technical Communication
I have a great group of mom friends who also happen to be technical communicators. One day last month, my friend posted this picture her 6-year-old daughter made and asked if technical writing is genetic. Ha! Her mom says, “These are her first 12 steps of 20 that show how to make a Play-Doh apatosaurus.” […]