This Friday, on 11/11/11, the Austin Rackspace office is holding a Hackathon. The projects range from “fix the arcade game” to “install notification system to indicate availability of the men’s room” to my pet hack project, “create epub output for Rackspace and OpenStack manuals.” Here’s a short introduction about making epubs from the FLOSS Manuals […]
Docs in 2031

I like to think about the future of documentation, ruminating on future processes, interactions, and tools. Yet this past week at the OpenStack Conference I was faced with the reality of the future of documentation as a storage device for knowledge. A long-term storage device, as in, 20 years from now, people (scientists, to be […]
Observations from the Open Help Conference

I attended the Open Help Conference in lush, green, over-20-inches-of-rain Cincinnati over the weekend and learned so much. I wanted to share my observations in a longer format than the 140 characters I used sporadically during the conference. First of all, if you want to read through the presentations, we’ve gathered them on the Open […]