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June 25, 2022 by annegentle

Surprisingly Affordable Startup Costs for Writing a Book on GitHub

Surprisingly Affordable Startup Costs for Writing a Book on GitHub

What does it take to put together a website, a book, an ebook, all for sale online? Let’s look at costs for tools and services that make it happen. Let’s look at what you need for a book idea. You need an audience, an editor, a way to reach that audience, and a “pitch” for […]

Filed Under: content strategy, techpubs, tools, writing

February 16, 2022 by annegentle

How to Choose a GitHub Plan for Technical Writing?

How to Choose a GitHub Plan for Technical Writing?

You may find that the free plan gives you all you need, but for four dollars a month, access to Codespaces, Pages, and Wikis are right in the sweet spot for technical writers using GitHub and docs-as-code techniques. What has changed in GitHub pricing? I previously wrote GitHub Pro Account Or GitHub Free Account For […]

Filed Under: social media

February 13, 2022 by annegentle

How to Get Good Reviews with Docs-as-Code using GitHub

How to Get Good Reviews with Docs-as-Code using GitHub

When using docs-as-code techniques, writers might hesitate to work with others on content deliverables, and developers might feel they have little to contribute to the documentation. I assert is that no one can know everything, so distribute the workload by writing together just like you collaborate together on code. What about reviews? How do you maintain quality while working […]

Filed Under: techpubs, writing Tagged With: github

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Bubble graph showing sources of developer support data

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]

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