Here’s a question and answer writeup that I have had squirreled away for a while. Q: You recently published a book entitled “Conversation and Community“. If you could pick just one thing from your book about interacting with the community, what would it be? A: I actually blame Whurley and Michael Cote’ for getting me […]
Respondents needed for user research authoring-tools
Today’s post is from four graduate students from communication and information sciences at Radboud University in the Netherlands. If you work, or ever worked, with Author-it, RoboHelp, MadCap Flare or Help&Manual, we hope that you are willing to participate in user research. You can participate by responding to all answers in their anonymous online survey: […]
Content tidbits from a Community Roundtable report
I’m reading (with vigor!) the The State of Community Management Report: Best Practices from Community Practitioners from the Community Roundtable, and finding so many wonderful tips about content from people who are community managers. I had to start a list of items that are relevant to technical communication and web writing to share. I naturally […]