I’ve been telling writers early and often about the upcoming Firefox Book Sprint at DocTrain West March 17 and 18 to write a manual for Firefox 3.0 along side of Chris Hofmann, Director of Engineering for the Mozilla Foundation! I can’t go to DocTrain for various reasons, mostly because March is a busy month in […]
Managing Writers book includes well-earned experience stories
Richard Hamilton’s new book, Managing Writers: A Real World Guide to Managing Technical Documentation, is clearly organized and a fast read. It often reads like a reference guide, a book you could keep on your bookshelf for years to come. It is a reference guide in my view, because you can go straight to the […]
User-generated content versus community-generated content
I think there is definite triangle emerging in my mind when I try to notice differences in quality and time-to-market and cost for user-generated content and community-generated content. To me, user-generated content is the type of content you find in forums and mailing lists. It is likely to show up on a search for information […]