Just Write Click » Technical writing with Continuous Integration and docs-as-code

October 29, 2008 by annegentle

Keeping up with Technology + Learning and DocTrain East

I’m eagerly awaiting blog entries and Tweets from DocTrain East – Adam Hyde, the founder of FLOSS Manuals, is presenting about user-generated content (although we’d call it community-generated content I suppose). Subtle difference I’ll have to blog about sometime. 🙂 I’ve been reading the DocTrain Tweme page at http://twemes.com/doctrain and it looks like everyone is […]

October 25, 2008 by annegentle

Notes from CenTX DITA Users Group – panel on the DITA Maturity Model

For our October meeting, we simply asked several Austin-based techpubs teams to review the DITA Maturity Model and to think ahead of time about how you would position your own DITA efforts: Where do you think your team is in the adoption ladder? Where do you want to be? The DITA Maturity Model: A Stepwise […]

October 21, 2008 by annegentle

BookSprint post on OLPC News web site

Here’s a post I wrote about the BookSprint published on OLPC News, an independent site that boasts about 5,000 readers a day. OLPC / Sugar – Book Sprint, part II: Action To build a set of books in five days takes a lot of preparation work that Adam Hyde, founder of FLOSS Manuals, described in […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]