Just Write Click » Technical writing with Continuous Integration and docs-as-code

October 8, 2008 by annegentle

FLOSS Manuals book store now open!

I went out for a run this morning and realized it has been a year this very week since I started my volunteer work with OLPC. This project was my first foray into the open source world from a contributor standpoint, and I can’t believe how it has paid back at least tenfold in the […]

September 29, 2008 by annegentle

My DMN Communications Podcast Now Available

Scott Nesbitt and Aaron Davis have a great podcast show called Communications with DMN. I love these guys’ “brand of insanity” as Scott puts it. We had a great time talking about wikis, FLOSS Manuals, and the recent One Laptop per Child BookSprint for about an hour. They had prepared at least two pages of […]

September 27, 2008 by annegentle

Upcoming presentations in Austin and Houston

I’ll be presenting Documentation as Conversation at the Austin STC meeting Tuesday October 7th. Austin When Tuesday October 7th 6:00 – 6:30 PM: Networking 6:30 – 7:30 PM: Program 7:45 – 9:00 PM: Networking dinner Austin Where UT Commons Center – Room 1.138 [Map] Then in November I’m going to make the trip to the […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]