Just Write Click » Technical writing with Continuous Integration and docs-as-code

June 20, 2008 by annegentle

Check her out!

Here’s my interview for GirlStart, highlighting a technical communication career for the “Check her out!” section of their website. The toughest question for me was the last one! GirlStart is a non-profit based in Austin that empowers girls in math, science, and technology. I was pleased to be able to say what a great career […]

June 17, 2008 by annegentle

Reading lists for technical writing

As a graduate student in scientific and technical communication, I was fortunate to have been introduced to many texts for learning technical writing at Miami University in Ohio. I have kept those books, keeping them on my bookshelf wherever I work, and have added to that bookshelf ever since. Perhaps this list could be considered […]

June 12, 2008 by annegentle

Generation Next or Generation Y in technical communications

Upon reading my recent request to hear from Gen Next in tech comm, Julian Ramirez answered my call and wrote an excellent essay reflecting up on his experiences. He’s in his first technical communication job, working for Dee Elling, whom I interviewed about wikis and tech pubs. Thanks Julian, for offering your perspective. You may […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]