If there ever could be a Cliff’s Notes for the wiki chapter of my book, I think I’m writing it now. I’ve been working on a great project with MindTouch. I visited them for a focus group with other technical communicators and technical support pros back in February in San Diego. We had open source […]
Hurdles and Hardships using Wikis for Technical Documentation
After a Q&A on the Facebook discussion page for my book, Sarah Maddox and I had an additional email exchange talking about the difficulties people face when using wikis for documentation. I believe that many wikis are in the range of “content management systems” or moving in that direction. But there are many difficulties in […]
Last sprint, first step
This week I’m finishing up an Agile sprint. Not just any sprint, though, my last sprint as a technical writer embedded on a sprint team at ASI. I’ve learned so much there in the last couple of years that I’ve decided to make a go at consulting. I want to help people with content strategy, […]