As a guest post on The Agile Executive blog, I was invited by Israel Gat to describe book sprints as an Agile method for documentation. Here is the beginning of the post and I encourage you to read the rest and comment on it there. One of the Agile Manifesto’s basic balance equations is valuing […]
Casting a wider net for content
I spoke with Rachel Potts, technical communications manager at Red Gate Software this week. They have done an innovative, seamless content combination for their Support Center (red-gate.com/supportcenter) to combine Author-it HTML output with technical support articles. Forums are one click away from those articles, and the authors include both technical writers and customer support pros. […]
There’s no crying in Agile!
I loved the line, as delivered by Tom Hanks in A League of Their Own, “There’s no crying in baseball!” I know there are times when the crying must happen without delay. I don’t believe most workplaces actively encourage crying – at least not outside of acting careers. When I’ve read Agile practitioner reports that […]