Determining how a CMDB could help the business with a recall like the Dell laptop with a Sony battery fire hazard So, was your laptop affected by the recent Sony battery recall? I have a Dell Latitude D600 and had to check the serial number but fortunately the battery number did not match those on […]
Delayed report from the BMC Forum about Discovering Configuration Items (CIs)
Observations on discovery technology based on sitting in on the BMC IT Discovery Suite presentation at last month’s BMC Forum Tools for discovering your IT assets are a new area to me, so if I get the technology all wrong, let me know. I attended this session Wednesday of the BMC Forum after having breakfast […]
Ah ha! Discovery along your route
Discussing what is a route to value, anyway? I just started on a Routes To Value writing team this summer, and I had a lot to read just to try to wrap my head around a route to value. What is a route to value? Why were they created? A Route To Value is basically […]