How we strive to achieve BSM at BMC Eating your own dog food. The phrase comes from the early television advertising genre when people would ask, but will the dog eat the food? Today it’s categorized as a computer jargon phrase, well-documented in a Wikipedia entry, describing how software companies and other industries try out […]
Follow up for ITIL and monitoring
I posted a scenario last week and got some feedback from the CONTROL-M folks Shortly after posting my ITIL and monitoring scenario about BMC Performance Manager notifying CONTROL-M that an SAP job was failing, I got a great response about how CONTROL-M even takes it a step further towards ITIL ideals with the Batch Impact […]
ITIL and monitoring
How monitoring your infrastructure can provide a base layer for ITIL practices I’m relatively new to BMC Performance Manager but I’ve learned a lot in the past year or so about the capabilities and how it fits into the Infrastructure and Application Management Route to Value. So this post talks about a white paper my […]