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December 15, 2008 by annegentle

Social media and web content writings

I’ve got more blog entries published on the Duo Consulting blog about social profiles, blogging policies, widgets for your web content (I like to call it bling for your blog) and general posts about online interaction and learning. I really enjoy blogging for Duo because it’s encouraging me to research in areas that are important […]

Filed Under: social media Tagged With: analytics, blogging, blogging policy, CMS, content management, search, social media, web content, web design, web sites

June 4, 2008 by annegentle

STC2008 – From Nightclub DJ to Content Management Consultant

STC2008 – From Nightclub DJ to Content Management Consultant

Subtitle: Developing a Business Career The Content Wrangler Way From the ever entertaining Scott Abel, this was an invigorating session that still kicks you in the butt to get out of your whiney mode and into a winner mode. Sounds cheesy to repeat, but it worked. Here are my notes from the session. I’d love […]

Filed Under: techpubs, writing Tagged With: career, CMS, content, content management, DJ, remix

December 13, 2007 by annegentle

The Rockley Blog – wiki’s delivery mechanisms

The Rockley Blog – wiki’s delivery mechanisms

I’m thoroughly enjoying the new Rockley Blog at http://rockley.com/blog/. I’m so glad Steve Manning and Ann Rockley are blogging, especially about wikis. I appreciated Steve’s post “Wikis for Documentation” especially where he says that the delivery side is the weak point still. Agreed, but I have seen pockets of improvement there and need to be […]

Filed Under: wiki Tagged With: CMS, Confluence, DITA, documentation, Documentum, flossmanuals, OLPC, open source, techpubs, Twiki, wiki, XO

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More reading

Bubble graph showing sources of developer support data

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]

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