I’ll be presenting a webinar on Thursday September 10th at 1:00 EST about collaborative authoring techniques. Here’s the session description: Groups can take action even quicker than ever before in history thanks to tools that amplify group communications such as wikis, blogs, forums, social networks, and instant messaging. There are distinct levels of collaboration that […]
Preponderances prior to the STC Summit
Like Tom Johnson I’m happy to embrace the recording and re-broadcasting of the STC Summit this year. To me, this makes the STC Summit much more like SXSWi where you go for the people instead of just the programming. My hope is that instead of being concerned with missing certain sessions, I can use my […]
How can we go towards documentation as conversation?
Tell me… and I will forget. Show me… and I will remember. Involve me… and I will understand. -Confucius Documentation as conversation means getting closer to the users and helping them perform well. Over the years experts such as JoAnn Hackos and Jared Spool have told us that this type of user-centered design and focus […]