In OpenStack-land, the wiki was chosen before I got here. It has a couple of flaws for my vision for open source documentation, which became more apparent when I recently outlined my reasoning for what content goes where. By walking through the “what goes where” talk about documentation and audience, I realized something about the […]
Focus on the User
I’ve published a long-ish article on the WritersUA site where I describe techniques for user assistance that let the user participate. It starts with simple techniques such as comments and moves towards community documentation efforts. Please read and share Putting the User in User Assistance. I’d love to hear what you think about these techniques.