Technical writing with Continuous Integration and docs-as-code
I used to drive up and down I-35 to get to my job (in a reclaimed mall) at Rackspace in San Antonio. I passed by Buc-ee’s and their billboards many times on that drive. Buc-ee’s is a super-charged truck stop based in Texas, with a large selection of just about anything (clothes, snacks, candy, jerky) […]
I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]
The legendary book sprint method has come through again! This past week in a bunker, I mean, secure location near Annapolis, a team of security experts got together to write the OpenStack Security Guide. I’m pleased as can be to have the privilege of sharing the epub with you here and now, the evening of […]