According to this article in the Guardian, there’s a 5,000-word publication with the UK government’s guide to using Twitter. It’s available on scribd.com even, according to this Digital Engagement blog entry. I think there are good lessons to be learned here that are relevant to any technical communicator’s use of Twitter to communicate with customers, […]
Progress on the Conversation and Community book
The final details for my book, Conversation and Community: The Social Web for Documentation, are coming together. Lots of news to report, so here goes. I’m so excited to announce that Eliot Kimber has agreed to use my book for the DITA for Publishers project, taking the content from Adobe InDesign to DITA. Tom Johnson […]
I signed a book contract! Conversation and Community: The Social Web for Documentation
I’m simply buzzing with excitement because the ink is drying on my first book contract, and it’s with XML Press with the capable Richard Hamilton at the helm. The title is Conversation and Community: The Social Web for Documentation. Here’s the announcement and description of the book. I’m nearly done writing it, the designer (the […]