I’m continuing my musings on connected conversations and tech pubs since there were such great comments and conversations going on with it. I had an “ah ha” moment at SXSW Interactive, when one of the social media metrics panelists Rohit Bhargava said he sees three areas or channels for measurable conversations – Public Relations, Marketing […]
Examples of content providers blogging for customers
Sarah O’Keefe wrote up a nice summary of the WritersUA Pundits Panel, and Bogo Vatovec (of Bovacon) made a statement something like this: Introverted technical writers will not be writing help any more and will be replaced with experts moderating support forums. … Technical writers can no longer afford to hide in their cubes, they […]
Community support – don’t think of yourself as a customer but as a member of a movement
I’ve signed up for the Give 1 Get 1 program for One Laptop Per Child, and just received the email today, November 12, 2007, with the link to the site, www.laptopgiving.org. I read the terms and conditions with interest because I am seriously considering purchasing a laptop either for my son, who is four, or […]