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February 25, 2010 by annegentle

DITA for Publishers with Eliot Kimber

For this month’s Central Texas DITA User Group meeting we played host to Eliot Kimber. I took some scattered notes, mostly jotting down the great phrases Eliot handed out while nodding and chuckling. He’ll be doing this presentation as a webinar for Really Strategies, Inc. on March 10th, 2010 and you can sign up on […]

Filed Under: social media Tagged With: content, DITA, epub, iPad, kindle, publishers

January 18, 2010 by annegentle

Last sprint, first step

This week I’m finishing up an Agile sprint. Not just any sprint, though, my last sprint as a technical writer embedded on a sprint team at ASI. I’ve learned so much there in the last couple of years that I’ve decided to make a go at consulting. I want to help people with content strategy, […]

Filed Under: social media Tagged With: agile, career, change, DITA, LugIron, transition

October 20, 2009 by annegentle

Notes from WebWorks RoundUp 2009

I attended two days of the WebWorks Roundup here in Austin this week and served on a few panels. I enjoyed signing books as every attendee got copies of books from XML Press. It had featured speakers like Tom Johnson and Stewart Mader as well as sessions with Lisa Dyer and Alan Porter to name […]

Filed Under: DITA, tools, wiki, writing Tagged With: collaboration, DITA, single sourcing, social media, WebWorks, wiki

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More reading

Bubble graph showing sources of developer support data

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]

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