DITA Open Toolkit | Just Write Click

July 9, 2006 by annegentle

Where to put your files and other setup for DITA

Working with the environment setup for DITA I found this DITA Tip-Where to Put Your Files the other day and it’s a nice explanation of not only how to set up the file storage for DITA topics but also an explanation of why it’s convenient and what are the advantages to this set up. I […]

June 23, 2006 by annegentle

Troubleshooting tip for the DITA Open Toolkit installation

Finally figured out the fix for my DITA Open Toolkit “resource/messages.xml” not found error Thanks to David Brainard for figuring out the basic problem! At BMC, we all have a Documentum client installed on our desktops, so with the 4i client, my Classpath contained C:\Program Files\Documentum\Shared\dfc.jar. Apparently there is a collision of some sort between […]

May 18, 2006 by annegentle

Learning more about DITA

Learning about how to get started with DITA and a trivia item for fun Jen Linton, the co-author of Introduction to DITA:Getting Started with the Darwin Information Typing Architecture is in Austin to teach the DITA Getting Started workshop hosted by BMC Software. I’m attending along with several of my co-workers, and we’re all learning […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]