Which statement is true: “PDFs are like cement.” or “Gentlemen prefer PDF.” Turns out both are true! See my recent OpenStack blog entry, Hacking on Ebooks, for more context and attributions for those statements. We recently held a hackathon which I blogged about earlier to discuss the prep work for creating epub from DocBook XML […]
Why Wiki?
In OpenStack-land, the wiki was chosen before I got here. It has a couple of flaws for my vision for open source documentation, which became more apparent when I recently outlined my reasoning for what content goes where. By walking through the “what goes where” talk about documentation and audience, I realized something about the […]
Social Support and Documentation Communities
Stories of Social Media Sticking in Unlikely Places Saying, “No one reads the manual” just doesn’t hold water any more. Social technology has intersected even the classic user manual. There’s always someone who will read a book. But their true motivation may be a desire to become an expert on a forum or on Twitter, […]