Check out this great case study by Rachel Whitton, Technical Content Editor at Pantheon. Their product is a website management platform for WordPress and Drupal and the case study is available on docslikecode.com. I love how eager and willing Rachel is to share her story with other practitioners who are wrangling content with these tools and […]
Wiki as forum, FAQ, HTML editor, XML editor, or CMS?
Wiki as the new FAQ I discovered and have been meaning to write about Wiki is the new FAQ, an excellent blog post talking about SAP’s use of a wiki featured in an article in the Wall Street Journal. I especially like the play on words in the title. Reminds me of “brown is the […]