I have a great group of mom friends who also happen to be technical communicators. One day last month, my friend posted this picture her 6-year-old daughter made and asked if technical writing is genetic. Ha! Her mom says, “These are her first 12 steps of 20 that show how to make a Play-Doh apatosaurus.” […]
How you learn to use Google Wave
Since I write user assistance for a living, I’m naturally drawn to the devices the Google Wave team is implementing in order to teach people how to use Google Wave. For me, there were a few waves in my inbox from the start. First, Doctor Wave, impersonating a Bill Nye the Science Guy character appears […]
STC Live Web Seminar – Climbing the Levels of Collaboration: How to Harness the Power of Crowds (or your new co-authors)
I’ll be presenting a webinar on Thursday September 10th at 1:00 EST about collaborative authoring techniques. Here’s the session description: Groups can take action even quicker than ever before in history thanks to tools that amplify group communications such as wikis, blogs, forums, social networks, and instant messaging. There are distinct levels of collaboration that […]