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March 16, 2009 by annegentle

What FLOSS Manuals did at Winter Camp

My summary view is that we activated and energized our network, borrowing those terms from Zita Joyce, my outreach co-worker for the week whom I quizzed endlessly about what it’s like to live in Amsterdam. It was a productive and exciting week for a fledgling non-profit like FLOSS Manuals. We have a pile of work […]

Filed Under: social media, techpubs, wiki Tagged With: FLOSS, Floss Manuals, manuals, networking, reading, volunteer, wiki, writing

March 2, 2009 by annegentle

Free as in freedom, not free as in no cost

I’ve been telling writers early and often about the upcoming Firefox Book Sprint at DocTrain West March 17 and 18 to write a manual for Firefox 3.0 along side of Chris Hofmann, Director of Engineering for the Mozilla Foundation! I can’t go to DocTrain for various reasons, mostly because March is a busy month in […]

Filed Under: techpubs, wiki Tagged With: book, Firefox, FLOSS, Floss Manuals, how to, manual, wiki

February 19, 2009 by annegentle

What is Anne Gentle up to?

What is Anne Gentle up to?

I finally feel some energy returning after my eye injury about a month ago, although my right eye remains dilated which still means that side is a bit out-of-focus and I don’t like driving at night. I feel like I need to give a status update or some such. So here goes. Winter Camp With […]

Filed Under: blogging, DITA, OLPC, techpubs, tools, wiki Tagged With: content, DITA, FLOSS, Floss Manuals, Lulu, OLPC, web, Web 2.0, Winter Camp

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More reading

Bubble graph showing sources of developer support data

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]

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