I appreciated SocialText’s Ross Mayfield describing the various levels of interaction in his One on One interview with Fierce Content Management. The interview reminds me that social context alters behavior and motivations. Think of an intranet situation, where interactions are between bosses, colleagues, direct reports, and coworkers. The goals in this context are to increase […]
Generation Next or Generation Y in technical communications
Upon reading my recent request to hear from Gen Next in tech comm, Julian Ramirez answered my call and wrote an excellent essay reflecting up on his experiences. He’s in his first technical communication job, working for Dee Elling, whom I interviewed about wikis and tech pubs. Thanks Julian, for offering your perspective. You may […]