information | Just Write Click

October 13, 2008 by annegentle

Wikislicing project gets real – introducing InfoSlicer as a Sugar Activity

A photo of old school remixing – printing out Wikipedia articles and recombining them. 🙂 This was a fun learning exercise as part of an IBM Extreme Blue student project creating a Sugar Activity called InfoSlicer. Instead of using scissors, you can now slice information by downloading Wikipedia articles, editing and remixing them, and reading […]

June 20, 2008 by annegentle

Check her out!

Here’s my interview for GirlStart, highlighting a technical communication career for the “Check her out!” section of their website. The toughest question for me was the last one! GirlStart is a non-profit based in Austin that empowers girls in math, science, and technology. I was pleased to be able to say what a great career […]

February 6, 2008 by annegentle

Info architecture work that sometimes makes my head hurt

Most info architects agree – planning for reuse is harder than conditional text. But even conditional text can be difficult, especially if there are multiple conditions that overlap. The winner of the “most conditional text” contest was this commenter on my talk.bmc post with 64 conditions in a FrameMaker document. Author-it has this to say […]

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]