information design | Just Write Click

June 20, 2008 by annegentle

Check her out!

Here’s my interview for GirlStart, highlighting a technical communication career for the “Check her out!” section of their website. The toughest question for me was the last one! GirlStart is a non-profit based in Austin that empowers girls in math, science, and technology. I was pleased to be able to say what a great career […]

April 25, 2006 by annegentle

Merriam Webster’s Pocket Dictionary on your iPod

For about US$10, you can have a pocket dictionary on your iPod Found this iPod Pocket Dictionary on my Gizmodo feed yesterday, and thought I’d pass it along. Since it’s the pocket version of the Merriam Webster dictionary, it’s only about 40,000 words. Interestingly, it appears that the interface doesn’t make you spell out the […]

April 21, 2006 by annegentle

Notes from the Central Texas DITA User Group meeting

Two speakers shared their takeaways from DITA 2006 and CMS 2006 I attended the central Texas DITA users group meeting last night, and wanted to write up some notes. We had two speakers share their thoughts after attending two related conferences this spring. Bob Beims from Freescale shared his thoughts on attending the DITA 2006 […]

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]