Found that the University of Minnesota’s College of Continuing Education offers ITIL certificate courses Over at the epr4it blog, there’s a post about the University of Minnesota’s College of Continuing Education’s ITIL professional certifications offering. It’s great to see a university team up with industry experts to offer practical education and certification. It’s accredited by […]
What’s driving CMDB adoption?
Talking about the top three reasons people say they’re working on implementing a CMDB According to Network World, in this CMDB adoption: What some numbers tell us and why article, they have found three top drivers or motivations for CMDB implementations: 1. Change and Configuration Management (also named Release, Change and Configuration Management) 2. Service […]
Apollo 13 and ITIL
Hey, wow, someone uses the Apollo 13 story for ITIL training In a previous post I talked about the “Ah ha!” use of a sock by the engineers guiding the Apollo astronauts. Apparently someone has created a simulation training using the Apollo 13 mission as a use case. From Apollo 13 – an ITIL case […]