Just kidding. ITIL is far from dead, and here’s some proof. “ITIL is dead” said the sign hanging in the network ops group at Nationwide Insurance in Columbus, Ohio. Take a look at this article on how it’s going in the trenches of ITIL adoption. The article is “ IT pros share their tales of […]
Demystifying diet Coke and ITIL
Where I connect diet Coke and ITIL, oddly enough At my office, our Coke machines are on free vend. What a great employee benefit for a diet Coke drinker like me. It’s my coffee substitute. Unless I’m going to be giving a presentation (ItalktoofastwhenIdrinkcaffeine), I drink a lot of diet Coke. I’m very excited to […]
Ah ha! Discovery along your route
Discussing what is a route to value, anyway? I just started on a Routes To Value writing team this summer, and I had a lot to read just to try to wrap my head around a route to value. What is a route to value? Why were they created? A Route To Value is basically […]