OLPC | Just Write Click

November 12, 2007 by annegentle

Community support – don’t think of yourself as a customer but as a member of a movement

I’ve signed up for the Give 1 Get 1 program for One Laptop Per Child, and just received the email today, November 12, 2007, with the link to the site, www.laptopgiving.org. I read the terms and conditions with interest because I am seriously considering purchasing a laptop either for my son, who is four, or […]

November 8, 2007 by annegentle

Serendipitous trips through the river of information

Anne Zelenka has once again nailed down the idea of how to work in a new world where there are far too many sources of information and no way to use technology to help you sift through that information. So you get on your raft and float along the current, and along the way you […]

October 30, 2007 by annegentle

What are wikislices? How can I try wikislicing?

I’ve had a very serendipitous journey lately based on my podcast on TechWriterVoices and the work on the One Laptop Per Child project that I want to share. Through others listening to the podcast, hearing about OLPC, and contacting me via my blog, I learned about wikislices, and it just might be a method for […]

« Previous Page

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]