We’re closing in on the second edition of my book being released and available! I’m super excited about it. I can’t stop thinking about it. On the way back from the O’Reilly Open Source Convention, I started doodling in a new notebook when all “items with an on/off switch” had to be off, and came […]
Social Support and Documentation Communities
Stories of Social Media Sticking in Unlikely Places Saying, “No one reads the manual” just doesn’t hold water any more. Social technology has intersected even the classic user manual. There’s always someone who will read a book. But their true motivation may be a desire to become an expert on a forum or on Twitter, […]
Tragedy of the commons
Are professional associations going the way of bowling leagues? I don’t think so. And I certainly hope not since my employer, ASI, provides software for non-profits which includes professional associations. But it is certainly an interesting premise that there are fewer mechanisms for casual introductions because of a shared activity like bowling or bridge. Robert […]