structured authoring | Just Write Click

October 30, 2007 by annegentle

What are wikislices? How can I try wikislicing?

I’ve had a very serendipitous journey lately based on my podcast on TechWriterVoices and the work on the One Laptop Per Child project that I want to share. Through others listening to the podcast, hearing about OLPC, and contacting me via my blog, I learned about wikislices, and it just might be a method for […]

October 11, 2007 by annegentle

Are structured authoring and wiki opposing forces?

It was one of those light-bulb-type discussions. Ideas popping and synapses firing. I had lunch with Chris Almond and Don Day this past week, discussing the potential authoring of wiki articles using DITA. We went through possible workflows, from a web-based DITA editor – to authoring in another tool and merely using DITA as an […]

September 14, 2006 by annegentle

Turning information into DITA topics

What would you do to make this particular type of content into topics? I’ve been looking at content at BMC and determining whether it belongs in a concept, reference, or task topic using DITA’s definition of a topic. I had one particular item that seemed like it could be arranged in several different ways with […]

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]