Delicious.com plays host to all the links from my book, Conversation and Community: The Social Web for Documentation. I’ve written notes or created quotes for each URL and given them meaningful tags. The main idea is to gather them in once place, organized by chapter. Let me know if I can do anything to make […]
Can online help show “read wear?”
I’ve been re-reading Jakob Nielson’s Participation Inequality essay on useit.com, and the suggestion to some how show wear marks on content struck me this evening for some reason. I guess it’s because I’ve been working on Drupal recently, and discovered that Drupal documentation contains site recipies in the Drupal Handbook. What a nifty idea. Stick […]
Info architecture work that sometimes makes my head hurt
Most info architects agree – planning for reuse is harder than conditional text. But even conditional text can be difficult, especially if there are multiple conditions that overlap. The winner of the “most conditional text” contest was this commenter on my talk.bmc post with 64 conditions in a FrameMaker document. Author-it has this to say […]