tagging | Just Write Click

November 6, 2007 by annegentle

Scott Abel, The Content Wrangler, advocate for change

I’m listening in on Scott’s somewhat-famous Web 2.0 for technical communicators talk. He has given it 15 times this year already so I’m very excited to hear it here in Austin, TX at the Quadralay WebWorks RoundUp user conference. Here are my notes. How can writers show they have highly transferable skills? What are the […]

September 17, 2007 by annegentle

The anti-social folksonomist

I’m finding that in del.icio.us I’m using keywords that no one else uses. Does this mean I’m an anti-social folksonomist? This discovery reminds me that it’s important for findability to have tags that others will use too. On sites where popularity counts, it might be better to match others’ tags depending on what your end […]

June 1, 2007 by annegentle

Using the del.icio.us bookmarklet button

With del.icio.us, you can collect your favorites or bookmarks on the web, tag them with keywords, and then access them from any computer. I have stopped using all other bookmarker tools and have imported all my favorites into del.icio.us. IE 7 is installed on my home computer (but not my work computer) and I recently […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]