There are a bunch of new tech writing-related blogs and podcasters that I’m excited to see Since I’ve been away on maternity leave since October 2006, I missed the arrival of techwritervoices.com,, all podcasts related to technical writing topics. Very exciting stuff, birthed the same month as my new baby! I had already stumbled across […]
An outline for a passionate user guide
From “Creating Passionate Users,” Kathy Sierra follows up to her “let marketing write the manuals” post Her post on “Creating Passionate Users” is a long one but well worth reading — How to get users to RT*M. Since this is a G-rated blog, apologies for the known acronym. Let’s say it stands for “Read The […]
What if users wrote the manuals?
A real world look at wikis with Wikipedia as the case study… who is creating that content, anyway? Inner gang? Mini empires? Am I talking about the online encyclopedia, Wikipedia? Why yes, yes I am. I’m reading “Who Writes Wikipedia” which is a study on how Wikipedia is edited and maintained. Is it really “a […]