techpubs | Just Write Click

March 26, 2009 by annegentle

Twitter for usability testing or doc testing? Sure, here’s how

My coworker went to SXSW Interactive this year, and I merely went to lunch with people near SXSWi and followed the #sxswi Twitter stream, and now I am browsing through the sketchnotes. I went to BarCamp Austin on Saturday and presented about FLOSS Manuals and the Book Sprint methodology we’ve been experimenting with. It went […]

December 9, 2008 by annegentle

Technical Writers in Demand, Mix Experience and Education Before Applying

This post was contributed by Kelly Kilpatrick, who writes on the subject of online colleges and universities. She invites your feedback at kellykilpatrick24 at gmail dot com. According to the Bureau of Labor Statistics, there were 49,000 technical writers in the United States last year. They also say job prospects are best for technical writers […]

June 20, 2008 by annegentle

Check her out!

Here’s my interview for GirlStart, highlighting a technical communication career for the “Check her out!” section of their website. The toughest question for me was the last one! GirlStart is a non-profit based in Austin that empowers girls in math, science, and technology. I was pleased to be able to say what a great career […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]